To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at boostedshades@gmail.com. If your return is accepted we will provide you with a pre-paid return label (US only) and instructions on where to bring your return. Items sent back to us without first requesting a return may not be accepted. International customers are required to cover the cost of return postage and arrange return shipping themselves.

You can always contact us with any further return questions at boostedshades@gmail.com.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect so that we can evaluate the issue and make things right as soon as possible. Manufacturing defect replacements are subject to processing fees after 30 days from date of purchase.

Certain types of items cannot be returned, such as custom products (such as special orders or personalized items), and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns or offer warranty on sale items, free items, or gift cards.

The fastest way to ensure you get what you want is to make a separate purchase for the new item(s) and begin the returns process for the item(s) you have.

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded via your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund to you're account.

 

We offer a 1-year FULL replacement warranty, which include defects, accidental damage, and lost or stolen merchandise. Each purchase comes with 1 replacement redemption eligible for a full year after the purchase date. Further replacements may be granted for manufacturing defects or certain types of damage. These subsequent warranty claims are subject to the review of Boosted Shades, LLC. 

A processing fee is required for all replacements and is applied per item. The fee is determined by shipping location as follows: